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Configuring Internet Explorer

The Internet Explorer has an own Compatibility View. This View has to be disabled so that you can use your mail.com mailbox.

Internet Explorer has a Compatibility View. This function affects how websites are displayed. The Compatibility View must be deactivated for the use of the mail.com mailbox. If you only see a white screen showing "One moment please" during login, you will have to adjust the security settings of your Internet Explorer.

How to deactivate the Compatibility View in Internet Explorer

  1. Use the Alt key to open the menu bar and click Tools.
  2. Select Compatibility View settings.
  3. Under Websites you've added to Compatibility View, select the mail.com entry.
  4. Click Remove.
  5. Close the window.
The Compatibility View for mail.com is deactivated.

How to activate Active Scripting in Internet Explorer

  1. Click the gear icon to open the menu.
  2. Click Internet options.

  1. Select the Security tab.
  2. Click Custom level....
    You will see a list with individual security settings.
  3. Set Active Scripting to Enable.
  4. Confirm both the security and Internet options with OK.
Active Scripting is activated.