You can use the support chat to communicate any concerns relating to your mail.com email account and other mail.com services, e.g., if you have a problem or would like to find out more about one of our products. If necessary, the support chat will redirect you to additional help resources and contact options.
Please enter short, simple sentences or keywords. Limit yourself to one topic per message. If applicable, click on the answer prompts to respond to the chatbot's questions.
The responses to your questions and concerns are provided by a machine based on text analysis and machine learning. This means that when you use the support chat, you are not communicating with a real person, but with "chatbot" that learns continuously.
You can access the following options from the blue menu bar at the top of the chat window: