Contact us

If you have to troubleshoot problems and want to get answers to your questions, feel free to contact us.

Support Chat

Our Support Chat (Speech Bubble Symbol on the bottom right of this page) is available 24/7 for guidance around your mail.com account.

Start Support Chat

Phone Support for Premium Users

If you are a mail.com Premium customer, you can visit our Premium Support page for phone support (daily from 10:00 a.m. to 7:00 p.m. EST). contact number.

Contact Form

You can use our contact form for specific issues around mail.com:
  • Your account is blocked.
  • You forgot your password and don’t have any recovery options.
  • Your account was hacked.
  • You have problems with 2-factor authentication
  • You have a legal inquiry.
For all other questions, please use our Support Chat (available 24/7)

Postmaster Pages for Administrators

As an administrator or operator of email servers regarding spam delisting or unblocking you may contact Postmaster Support using the contact form on our Postmaster pages

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