Contact us

If you have to troubleshoot problems and want to get answers to your questions, feel free to contact us.

General contact option: Support Chat

For anything related you can use our Support Chat (Speech Bubble Symbol on the bottom right of this page). Start Support Chat

FreeMail contact option: Contact Form

If you have a question or are experiencing an issue related to a free email account, please use this contact form to get in touch with our support team.

On the contact form, please select the topic that most closely describes the reason you are contacting our support staff. You will immediately receive an automatic reply with a list of troubleshooting suggestions that have proven helpful to our customers in the past.

If this list does not contain the answer to your question, please reply to that email with a description of the issue you require assistance with. One of our support agents will then contact you as soon as possible.

Premium contact option: phone support

We also offer phone support to Premium customers. If you are a Premium customer, please visit our Premium Support page for the contact number.


As an administrator or operator of email servers, you can contact Postmaster Support using the contact form on our Postmaster pages.

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