View and end login sessions in your mail.com account

If you forget to log out of your mail.com account on another device, you can view and end any active sessions.

In addition to your current login session, there may be unauthorized logins in your mail.com account. You can terminate any active sessions on the Manage Sessions page. When you end a session, you will be logged out and can log back in as usual.

After some time, each login session is automatically terminated for security reasons.
View active sessions

In the navigation bar, click Home at the top, and then click Manage Sessions at the bottom left.

Manage Active Sessions

You will see all active login sessions in your mail.com account.

View Active Sessions

Ending a single session

If you want to prevent a new login session from the listed IP address, change your password.
  1. In the navigation bar, click Home at the top, and then click Manage Sessions at the bottom left.

    Manage Active Sessions

  2. Click the Trash icon to the right of the session you’d like to end.

    Terminate Single Session

    Info:

    You can only terminate other sessions individually, but not your current session. If you also want to terminate your current session, please use the "Terminate all sessions" button.

  3. Confirm that you want to terminate the session by clicking OK.
The message You have been automatically logged out appears on the screen of the logged-out computer.
Terminate all sessions

Info:

This option includes your current session; in other words, you will log yourself out as well.

To prevent the unwanted session from being restarted later, change your password.
  1. In the navigation bar, click Home at the top, and then click Manage Sessions at the bottom left.

    Manage Active Sessions

  2. Click Terminate all sessions.

    Terminate All Sessions

    Info:

    This button is only displayed if there are several active sessions.

  3. Confirm that you want to terminate the session by clicking OK.
  4. Reset your mobile logins in your mail.com account by going to Home → My Account → Security options and scrolling to the “Reset auto-login” section. Click Reset auto-login now, then enter your mail.com password and confirm by clicking Save changes.
All sessions will be terminated within a few minutes. For mobile sessions, this process may take up to 35 minutes for technical reasons. In some circumstances, push notifications from the mail.com Mail App may still be displayed on devices for significantly longer.

If you have lost your mobile device, you can lock it yourself and delete the data on it. For Android devices, use the "Find My Device" app, and for iOS devices, use the "Find My" app.

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