In addition, our security department does not allow the creation of new email accounts from certain IP address ranges due to high spam activity. New mail.com email addresses are also not available in all countries. If you attempted to create an account using one of these blacklisted IP addresses or in a country where this service is not offered, unfortunately this prevents the creation of an account.
Furthermore, if your account is hacked by someone, our security department might block it to protect it and prevent the hacker from accessing it again. If this occurs, please contact our customer support team to see what measures can be taken to remove the block.