I forgot my mail.com password. What should I do?

If you log in to your mail.com account in a web browser, the browser usually saves the typed password automatically. One way to recall a password is to check the saved logins in the browser – we have included instructions for the most common browser types below. If you cannot locate your saved password, it may be necessary to reset your password using our password recovery process.

Can't remember your password? Your browser probably does. If you usually save your passwords in your browser, chances are good you can still retrieve it.

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Alternatively, you can try to reset your mail.com password by going to our reset password site and following the instructions there. A link will be sent to your saved contact email address or cell phone number that will allow you to change your password.

View saved passwords in Firefox

  1. Click the menu icon in the upper right corner.
  2. Click Options.
  3. Click Privacy & Security and scroll down to Logins and Passwords.
  4. Click Saved Logins...
    The Firefox password manager opens in a new tab.
  5. If you need to narrow down the list, enter mail.com in the search field.
  6. In the list on the right, click the appropriate entry.
  7. Click the eye icon.

    Screenshot: show saved passwords

The password is shown.

View saved passwords in Chrome

  1. Click the menu icon in the upper right corner.
  2. Click Settings.
  3. Under Autofill, click Passwords.
  4. If you need to narrow down the list, enter mail.com in the search field.
  5. Click the eye icon next to the appropriate entry.

    Screenshot: show saved passwords

  6. If necessary, enter your Windows credentials and click OK.
The password is shown.

View saved passwords in Safari

  1. Click Safari and then Preferences....
  2. Switch to the Passwords tab.
    A list of saved passwords will appear.
  3. To narrow down the list, enter mail.com in the search field. Check the box next to Show passwords for selected websites. Enter your Mac user password and confirm by clicking OK.
The password is shown.

View saved passwords in Microsoft Edge

  1. Click the menu icon in the upper right corner.
  2. Click Settings.
  3. On the left, click Profiles.
  4. Click Passwords.

    Screenshot: show saved passwords

    A list of your saved passwords is shown.

View saved passwords in Thunderbird

  1. To open the options, press the Alt and T keys at the same time. Click Options.
  2. Switch to the Security tab and click Passwords. Click the Saved Passwords... button.
    A list of saved passwords will appear.
  3. To narrow down the list, enter mail.com in the search field. Click Show Passwords and confirm by clicking Yes.
The password is shown.