Adding a Contact E-mail Address

    Store a e-mail contact address to reset your password and regain access to your account if you have forgotten your password.

    With a stored contact e-mail address, you can reset your password. The e-mail address can be from any provider.

    Note:

    When selecting an e-mail address, make sure that you have (or the person who uses the e-mail address has) access to it.

    1. Click Home and My Account.

      My Account
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    2. On the left side, click Security Options.
    3. Under Contact e-mail address, click Add contact e-mail address.
    4. Enter an e-mail address.
    5. Enter your mail.com password and confirm the changes by clicking Save changes.

    FAQ