Entering a Security Question

Store a security question in your Account to regain access to your Account in case of emergency.

To restore your password you need to enter a security question and your birthday.

  1. Click Home and My Account.
  2. On the left side, click Security Options.
  3. Under Security question click Edit security question.
  4. Select a security question. If you do not want to use a predefined question, select the Create your own security question entry.
  5. If applicable, enter your own question.
  6. Enter a secret answer to the question.
  7. Enter your mail.com password and confirm the changes by clicking Save changes.