To restore your password you need to enter a security question and
Click Home and My Account.
On the left side, click
Security question click
Edit security question.
Select a security question. If you do not want to use a predefined
question, select the
Create your own security question entry.
If applicable, enter your own question.
Enter a secret answer to the question.
Enter your mail.com password and confirm the changes by
clicking Save changes.