Entering a Security Question

    Store a security question in your Account to regain access to your Account in case of emergency.

    To restore your password you need to enter a security question and your birthday.

    1. Click Home and My Account.

      My Account
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    2. On the left side, click Security Options.
    3. Under Security question click Edit security question.
    4. Select a security question. If you do not want to use a predefined question, select the Create your own security question entry.
    5. If applicable, enter your own question.
    6. Enter a secret answer to the question.
    7. Enter your mail.com password and confirm the changes by clicking Save changes.

    FAQ