Entering a Security Question

    Store a security question in your Account to regain access to your Account in case of emergency.

    To restore your password you need to enter a security question and your birthday.

    1. Click Home and My Account.

      My Account

    2. On the left side, click Security Options.
    3. Under Security question click Edit security question.
    4. Select a security question. If you do not want to use a predefined question, select the Create your own security question entry.
    5. If applicable, enter your own question.
    6. Enter a secret answer to the question.
    7. Enter your mail.com password and confirm the changes by clicking Save changes.

    FAQ