Setting Up Outlook (IMAP)

    Synchronize your mail.com mailbox with Outlook. Your e-mail will be sent to your application in regularly intervals using IMAP.

    How to add your e-mail account to Outlook 2016

    1. Click File → Info → Add account.
      The Outlook wizard for setting up a new account will open.
    2. Enter an email address to add your account.
    3. Click Advanced options and check the box for Let me set up my account manually.
    4. Click Connect.
    5. Choose the account type IMAP.
      The dialog IMAP Account Settings will open up.
    6. Use the following settings:
      1. Incoming mail: Server imap.mail.com with port 993 and check the option This server requires an encrypted conncetion (SSL/TLS)
      2. Outgoing mail: Server smtp.mail.com with port 587 and the encryption method STARTTLS

      Serverinformationen eintragen

    7. Click Connect.
      A login dialog will appear.
    8. Enter your e-mail-address and your password, check Save the password in your password list and click OK.
    Outlook 2016 will now sync with your mail.com account.
    How to add your e-mail account to Outlook 2013

    Requirements:

    IMAP is only available to mail.com Premium customers.

    1. Click File, then Info and the Add Account button.

      Konto hinzufügen

    2. Select Manual setup or additional server types and click on Next.

      Konto hinzufügen

    3. Select POP oder IMAP and click Next.

      Konto hinzufügen

    4. Enter your name and e-mail address. Select IMAP for the account type and enter imap.mail.com as incoming server and smtp.mail.com. Enter your mail.com username and password. Click More Settings.

      Konto hinzufügen

    5. Select the Outgoing Server Tab. Check My outgoing server requires authentication.

      Konto hinzufügen

    6. Select the Advanced tab. Enter 993 next to Incoming Server and select SSL as encrypted connection type. Enter587 next to Outgoing Server and select TLS as as encrypted connection type (a). Click OK (b) and Next (c).

      Konto hinzufügen

    7. Click Finish.
    Outlook 2013 synchronizes with your mail.com mailbox.
    How to add your e-mail account to Outlook 2010

    Requirements:

    IMAP is only available to mail.com Premium customers.

    1. Click File, then Info in the submenu and the Add account button.

      Konto hinzufügen

    2. Select Manually configure server settings or additional server types and click on Next.

      Konto hinzufügen

    3. Select Internet E-mail and click on Next.

      Konto hinzufügen

    4. Enter your name and e-mail address. Select IMAP for the account type and enter imap.mail.com as incoming server and smtp.mail.com as outgoing server. Enter yourmail.com username and password. Uncheck Test Account Settings by clicking the Next button. Click on More Settings.

      Konto hinzufügen

    5. Select the Outgoing Server tab. Check My outgoing server requires authentication.

      Konto hinzufügen

    6. Select the Advanced tab. Enter 993 next to Incoming server and select SSL as encrypted connection type. Enter 587 next to Outgoing server and select TLS as encrypted connection type (a). Click OK(b) and on Next (c).

      Konto hinzufügen

    7. Click on Finish.
    Outlook 2010 synchronizes with your mail.com mailbox.
    Next step: You need to link the folders so that your e-mail will be filed in the correct folders.
    How to link your folders in Outlook 2010

    1. Click on Account settings in the File menu and on the button which appears with the same label.

      Konto hinzufügen

    2. Select your mail.com e-mail address and click on Change.

      Konto hinzufügen

    3. Click on More Settings.

      Konto hinzufügen

    4. Switch to the Sent Items tab and select the Sent folder.

      Konto hinzufügen

    5. Switch to the Deleted Items tab and select the Delete folder.
    6. Confirm by clicking OK and Next.

      Konto hinzufügen

      Outlook 2010 will test the settings.
    7. Finish the account set-up by clicking on Finish.
    Outlook 2010 will file the e-mail in the respective folders.

    FAQ